Refund policy

Return Policy

Thank you for choosing ChicCoat. We are committed to providing you with a smooth and enjoyable shopping experience.

 

Returns & Exchanges

Due to hygiene reasons, we do not accept returns or exchanges on press-on nails once they have been opened or used. This ensures that all products remain safe and suitable for every customer.

All sales are final for change of mind.

 

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery (as confirmed by tracking) at chiccoatservice@gmail.com. Please include your order number and clear photos of the issue, and our team will assist you as quickly as possible.

 

Product Variations:

• Color Differences: Please be aware that due to differences in monitor settings and the variations in lighting during photography, there might be a slight discrepancy between the product colors as seen online and their actual colors.
• Handmade Characteristics: Many of our products are handmade, bearing the mark of the artisan's touch. As such, each item may feature unique variations and slight imperfections, which are not seen as flaws but rather as attributes that enhance the product's individuality.

Customer Support

If you have any questions before or after your purchase, please feel free to contact us at chiccoatservice@gmail.com. Our team is always happy to assist you.

We are committed to delivering high-quality products and ensuring your satisfaction with every order.